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FAQs
Order cancellation policy
We understand that things can change. Orders can be cancelled at no charge, but only before they have been shipped. Once your order is on its way, we are unable to process cancellations.
Refund policy
We want you to be completely satisfied with your purchase. Refunds may be issued under the following circumstances:
1. If your item is damaged or defective upon arrival.
2. If the wrong item was shipped or if there was an error with your order.
To request a refund, please reach out to us within 7 days of receiving your order. We kindly ask that you provide any relevant details (such as photos or a description) to help us resolve the issue quickly. Refunds will be processed once the issue is reviewed and confirmed.
Return policy
Unfortunately, we are unable to accept returns at this time. We recommend double-checking your order before completing your purchase to ensure everything is correct.
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